Privacy Policy

Effective Date: FEBRUARY 2025

Bath Planet of San Antonio (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website or use our services.: https://bathplanetofsanantonio.com

This policy is designed to comply with applicable United States and Texas privacy expectations.

By using our website, you agree to this Privacy Policy. If you submit a form with us we will count that as an Opt in. If you would like to stop receiving messages from us at any time please reply Stop to any of our messages or get in touch with us by phone. We do not share your mobile phone number or details with any third parties.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Payment information (if applicable)
Any information submitted through contact forms

We may also automatically collect:

IP address
Browser type
Device information
Pages visited and time spent on the site
Cookies and tracking data

How We Use Your Information

We use your information to:

Provide and improve our services
Respond to inquiries or customer support requests
Process transactions
Send updates, promotions, or marketing communications
Personalize user experience
Comply with legal obligations
Prevent fraud and enhance security

You may opt out of marketing communications at any time.

How User's Opt-In and Opt-Out

At Bath Planet, we prioritize transparency in how we connect with you. SMS consent is obtained directly through our website when you voluntarily submit your information via our contact, quote, or service inquiry forms.

By providing your phone number and submitting these forms, you are opting in to receive automated text messages (including SMS and MMS) regarding your inquiries, appointment scheduling, project updates, and occasional promotional offers.

This consent is used strictly to enhance your customer experience and ensure timely communication throughout your home improvement journey. Please note that consent is not a condition of purchase, and you maintain full control over your preferences. You can opt-out at any time by replying STOP to any message, or seek assistance by replying HELP. Standard message and data rates may apply depending on your mobile carrier.

SMS Program Description

By providing your phone number and clicking "Submit," you opt-in to receive mobile alerts from Bath Planet (Energy Home Pros). These alerts include marketing messages, promotional offers, appointment reminders, installation schedule updates, and customer service follow-ups.

SMS Terms & Conditions:

Consent: Consent to receive text messages is not required as a condition of purchasing any goods or services.
Cost & Frequency: Message frequency varies based on your interaction and service status. Message and data rates may apply. These rates are determined by your mobile carrier and are the responsibility of the subscriber.
Opt-Out: To stop receiving messages, text STOP to the number from which you received the message. You will receive one final text confirming your unsubscribed status.
Support: For assistance, reply HELP to any message or contact our customer support team.

Legal & Privacy

By participating, you agree to our mobile terms and acknowledge our data practices.

DBA: Bath Planet | Energy Home Pros

Sharing of Information

We do not sell your personal information.

We may share your information with:

Service providers who help operate our website or business
Payment processors
Marketing and analytics partners
Legal authorities when required by law

All partners are required to safeguard your information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Improve website performance
Analyze user behavior
Remember preferences
Deliver relevant advertisements

You can disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Texas Resident Privacy Notice

If you are a Texas resident, you have the right to request information about how your personal data is used and shared. You may:

Request access to personal information
Request correction or deletion
Ask how data is processed
Submit privacy concerns

To exercise your rights, contact us:

📧 [[email protected]]

We will respond within a reasonable timeframe consistent with applicable law.

Third-Party Websites

Our website may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

Children’s Privacy

Our website is not directed to children under 13 years old. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

Contact Information

If you have questions or concerns:

Energy Home Pros

DBA: Bath Planet
11823 Starcrest Dr.

San Antonio,
Texas, USA
📧 [email protected]
📞 +1 (210)-942-9220